Job Description
Murdoch’s Tire & Automotive is a trusted name in automotive service, proudly serving the Port Colborne community. We’re known for our honesty, high-quality work, and friendly service—and we’re looking for someone who shares those values to lead our service team.
Position Overview:
We are seeking a Service Manager who will oversee the day-to-day operations of our busy automotive shop. This role is ideal for someone who understands vehicles, loves working with people, and thrives in a fast-paced environment.
Responsibilities:
- Supervise and support a team of 4 skilled mechanics
- Provide excellent customer service—greet customers, answer phones, and respond to inquiries
- Schedule appointments and manage shop workflow
- Prepare estimates and communicate repair needs to customers
- Take payments and process invoices
- Order parts and maintain inventory
- Ensure shop cleanliness and organization
- Help uphold safety standards and shop efficiency
- Be the main point of contact between customers and the service team
- Other duties as needed
Requirements:
- Strong knowledge of automotive systems and repairs (formal training or equivalent experience)
- Previous experience in a service advisor or automotive management role is an asset
- Excellent communication and customer service skills
- Confident handling payments and using scheduling software or point-of-sale systems
- Ability to manage time, prioritize tasks, and stay organized
- A team leader who can motivate others and keep the shop running smoothly
What We Offer:
- $30/hour
- Health and dental benefits
- Supportive, locally owned shop with a strong reputation
Kindly note that they are not taking resumes in person.