Manager of People and Culture

Job Description

We are looking for a human resource professional to serve as the ambassador and champion of People & Culture in our organization. You will provide a refreshed vision to our internal and external stakeholders to affirm the YMCA of Niagara as an employer of choice.

NATURE & SCOPE
The Manager of People and Culture is a strategic, solutions oriented collaborative leader. As a future focussed professional with a track record for creating high performance teams, you will be instrumental in shaping our YMCA through people and culture related matters including legislation, policies and procedures, organisation design, compensation, employee engagement and succession planning.

RESPONSIBILITIES:

• In alignment with the strategic plan, lead the development and implementation of the HR strategies to meet organisational needs and objectives.
• Facilitate and oversee change management efforts to enhance functionality of systems and processes with a focus on employee experience and engagement.
• Maintain and administer the Association’s HR policies and practices in compliance with employment laws and regulations.
• Analyse HR metrics and data to assess effectiveness of HR programs and make data driven recommendation on improvement.
• Develop relationships with Senior Leaders and provide them with coaching and support regarding salary, pension and benefits, performance management, disability management, terminations, staff development and retention.
• Serve as a trusted advisor to Senior Leadership and advise on high risk and highly sensitive situations including disability management, accommodation, human rights issues, and terminations in consultation with the CEO.
• Maintain the HRIS system, working closely with Finance, Payroll and other Association Services staff; maintain system security and integrity, enter data, ensure that records are current and all risk management items such as CRC’s are tracked; design, structure and prepare reports; anticipate, develop and structure new uses for the HRIS in support of Association needs.
• Maintain the corporate intranet with respect to HR business process files, historical records, and online portal for YMCA staff.
• Develop and Implement Engagement Surveys to support a more connected employee team.
• Maintain and foster a culture of People-First and Customer-Centric approach to Human Resources.
• Lead annual YMCA staff and/or staff appreciation events.
• Maintain the salary grids; administer annual salary administration plan including preparing system input for salary changes; draft and update job descriptions; evaluate positions for placement in the salary grid; advise Y leaders regarding salary and consult with CEO on exemptions and/or exceptional circumstances when outside of typical salary grids.
• Collaborate with People Managers to maintain, implement, report, and track Child Protection matters, including Annual
• Compliance within the Federation and external regulators.
• In addition to Association Health and Safety, lead compliance related matters in accordance with regulatory bodies or Y Canada standards.
• Attend Association-wide networks, including provincial workgroup with respect to People & Culture and reporting back relevant updates impacting the YMCA of Niagara.
• Administer the performance management process.
• Other duties as required.

QUALIFICATIONS

• University degree in Human Resources or a related field.
• Significant specialized education in Human Resource mandatory.
• Compensation review and/or job evaluation specialty preferred.
• CHRP/CHRL preferred.
• 2+ years of progressively senior role in Human Resources.
• Proven problem solving skills.
• Excellent verbal and written skills.
• Excellent interpersonal and analytical skills.
• Maturity and good judgement; the ability to have difficult discussions with a variety of people under stressful conditions.
• Experience in coaching others through complex situations.
• Good knowledge of relevant legislation.
• Good knowledge of disability management, employee relations and compensation and benefits.
• HRIS experience preferred.
• Ability to work independently in a decentralized environment.
• Advanced knowledge of relevant business technology including Excel.
•  Upon hiring, a clear and satisfactory criminal reference check inclusive of the vulnerable sector search (CRC VSS) issued for the YMCA of Niagara.

COMPETENCIES:
Problem Solving
Identifies an issue and works towards a solution

Relationship Building and Collaboration
Builds positive interactions both internally and externally to achieve work related goals

Communication
Communicate in a thorough, clear and timely manner and supports information sharing and goal achievement across the YMCA

Conflict Resolution
Facilitates appropriate and timely solutions to conflict

Coaching and Development
Commits to assisting participants, volunteers, staff and self in continuous learning and development

Tolerance for Ambiguity
Functions effectively in situations of less than perfect or incomplete information

Integrity
Demonstrates responsible behaviour at all times and maintains high ethical standards

Service Orientation
Deliberately identifies and creates opportunities to enhance each and every individual’s YMCA experience

APPLICATION PROCESS
Interested applicants are invited to submit a cover letter and resume by noon on August 7th, 2024 to yjobs@niagara.ymca.ca . Please indicate position applying for in the subject line of your email.

Internal applicants are encouraged to notify their supervisor before applying.

All applicants are thanked for their interest. Only those applicants being considered for an interview will be contacted.
Accessibility accommodations and materials in alternate formats for individuals with disabilities can be arranged upon request.
For more information on other opportunities at the YMCA of Niagara please visit: ymcaofniagara.org