Child and Youth Program Coordinator

Job Description

NATURE & SCOPE
The Program Coordinator – is responsible for the planning and development of all child and youth programs. The coordinator will work with internal and external partners to ensure the growth and retention of membership and program delivery service excellence.

RESPONSIBILITIES

• Role models commitment and service excellence through the direct delivery of quality Programs; including drop in, recreational, skill based, Child Minding and other initiatives serving children and youth.
• Develop and sustain good member, volunteer, staff, and partner relations daily.
• Plan and manage departmental budget(s).
• Human resource management of the staff/volunteer team (recruitment/selection, training, coaching, performance management, recognition).
• Demonstrates an appreciation and desire to generously serve all by planning and ensuring delivery of programs and services that meet member needs and YMCA standards.
• Work as a member of the senior staff team to support branch operations and association initiatives.
• Understand and support YMCA philanthropic initiatives.
• Transition to a leadership role in YMCA Day Camp during school breaks and the summer months.
• Work as a member of the senior staff team to support branch operations and association initiatives.
• Monitor commitment to service excellence by role modelling and maintaining YMCA SAM 2.1 standards.
• Other duties as required.

QUALIFICATIONS

• Post secondary diploma or degree in Recreation, Children’s Studies, or related field.
• Minimum 3 years related work experience.
• Minimum 3 years staff/volunteer supervisory experience.
• Current Standard First Aid, CPR[C] with AED certifications.
• Upon hiring, a clear and satisfactory criminal reference check inclusive of the vulnerable sector search (CRC VSS) issued for the YMCA of Niagara.

COMPETENCIES
Leadership
Guides, motivates, and inspires self and others to take action to achieve desired outcomes.

Quality Focus
Ensures that YMCA programs are superior, identifies issues, and acts quickly to resolve problems that threaten quality, service, or values.

Outcome Thinking
Understands YMCA outcomes, develops plans and executes strategies to ensure YMCA programs are remaining relevant.

Coaching and Development
Commits to assisting members, volunteers, staff and self in continuous learning and development.

Planning and Organizing
Establishes a clearly defined and effective course of action for self and others to accomplish short- and long-term work goals.

Problem Solving
Identifies an issue and works towards a solution.

Relationship Building and Collaboration
Builds positive interactions both internally and externally to achieve work related goals

Philanthropy
Demonstrates a personal responsibility for the YMCA as a charity.

Integrity
Always demonstrates responsible behaviour and maintains high ethical standards.

Service Orientation
Deliberately identifies and creates opportunities to enhance every individual’s YMCA experience.

APPLICATION PROCESS
Interested applicants are invited to submit a cover letter and resume by noon on August 20, 2024 to: brandon.tufford@niagara.ymca.ca

Please indicate the position you are applying for in the subject line of your email.

Internal applicants are encouraged to notify their supervisor before applying.

All applicants are thanked for their interest. Only those applicants being considered for an interview will be contacted.

Accessibility accommodations and materials in alternate formats for individuals with disabilities can be arranged upon request.

For more information on other opportunities at the YMCA of Niagara please visit: ymcaofniagara.org