Job Description

Literacy and Basic Skills Program Facilitator


Job Summary          


The Literacy and Basic Skills (LBS) program assists adults in our community to reach their goals of further education, employment and independence.  This position will facilitate individual and group learning programs in communication, numeracy, interpersonal and digital skills in a learner-centric manner. Duties include learner information and referrals, intake and assessment, learner plan development, training and follow-up.




To help those in the community with social and economic needs improve their quality of life




Port Cares inspires and provides help, hope and opportunity for all in our community to achieve their potential




We provide help without judgement

We are accountable to one another

We treat everyone with respect

We work collaboratively together




  • Work with learners to assist with literacy and basic skills, etc. in accordance with Ministry guidelines.
  • Adapt teaching methods and instructional materials to meet learners’ varying needs, abilities and interests within the Ontario Adult Literacy Curriculum Framework (OALCF)
  • Perform learner intake, and deliver and evaluate Literacy Assessments (CAMERA, Skills and other assessments)
  • Assist with exploration of interests, skills, training, experience, education, second career, apprenticeship, etc.
  • Research, plan and source resource material.
  • Provide clear objectives for all lessons, units and projects to the learners
  • Plan activities for a balanced program and work time that provides learners with the opportunity to observe, question and participate and investigate.
  • Provide individualized and group instruction to each learner and promote interactive learning
  • Present lessons in a comprehensive manner using visual/audio/multimedia to facilitate learning
  • Conduct classes, workshops, and demonstrations to teach principles, techniques, or methods in subjects such as English, math, reading, and digital.
  • Prepare learners for further education in some cases by encouraging them to explore learning opportunities and to persevere with challenging tasks
  • Monitor, mark, track and data entry, within guidelines and procedures, each Learner’s progress with culminating tasks and milestones. Administer learner supports if needed.
  • Make appropriate referrals out for employment counselling, other support services, etc.
  • Exceptional file maintenance including case noting and CATS/CAMS entry
  • Perform learner satisfaction and other surveys
  • Record and provide program statistics and meet targets
  • Provide coverage of reception and other division if needed
  • Perform administrative duties such as maintaining filing and record systems, inventory, ordering materials, enter learner data, generate reports, monitor attendance, etc.
  • Market LBS program in the community and develop volunteer and mentoring relationships
  • Adhere to Port Cares policies and procedures and respect confidentiality and file security
  • Represent agency in community when required / network with other agencies as appropriate
  • Participate in Port Cares functions/fundraising activities.  These may include some weekends or evenings
  • Perform other duties and responsibilities as required





  • University degree or certificate with a focus in adult education, learning and development, instructional design and instructional technology
  • Minimum of 3 to 5 years work experience in instructional, adult learning education under the OALCF is an asset
  • Working knowledge of the LBS Service Guidelines is an asset
  • Creative, energetic and enthusiastic program delivery
  • Well-developed skills in e-learning, web-based and other multimedia and distance education applications
  • Working experience in the planning, design and facilitation of adult education
  • Experience with instructional design techniques and adult learning principles that allows you to effectively assess and evaluate learner needs in a multi-level environment
  • Respect and sensitivity for cultural, educational, diversity and social uniqueness
  • Ability to travel locally for meetings, training, etc.
  • Ensure confidential information is secure at all times and learner privacy and confidentiality is maintained according to personal privacy regulations
  • Outstanding attention to accuracy and detail relating to case noting/file management/documentation
  • A passionate educator with a strong ability to create a respectful, trusting and supportive rapport with learners
  • Work collaboratively with staff, team, learners and volunteers
  • Flexible and adaptable to changing learner, community, agency and program needs
  • Highly effective interpersonal skills together with strong English oral, written communication and presentation skills
  • Computer proficiency with the ability to work with and deliver computerized learning programs

All applicants must be considered fully vaccinated according to the Ministry of Ontario guidelines. All applicants must still wear a face mask within our facilities, unless in a designated spot.

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