Employment Advisor

Job Description

• Meet and engage with clients to determine each individual’s employment wants and needs, and establish an employment action plan based on these needs.
• Develop, implement and follow-through with employment and training goals for each client
• Explore, identify, and clarify client’s interests, skills, education and experience
• Assist clients with the exploration of career options including occupational and training requirements, and refer these clients when needed
• Assist clients with Better Jobs Ontario applications or applications for alternate training options / sources
• Assist with employment tools such as resumes, applications, interviews, job search strategies and training records
• Prepare workshop materials and facilitate sessions relating to career development
• Case management (electronic/paper), including but not limited to reports using various database applications and client retention tracking.
• Ability to promote client retention and client stewardship by following-up and remaining engaged with clients during and after their needs are met
• Perform customer satisfaction surveys with all clients
• Maintain knowledge of current labour market trends as well as the various resources in our community that can assist clients with their employment goals
• Developing and facilitating workshops on site, off site and online
• Meet and maintain weekly, monthly, quarterly or yearly targets
• Promote programs and services to attract new clients, as well as promote a positive environment within PC Works and relating services
• Assist with marketing and promotional events for the organization as a whole
• Coverage of resource area and reception desk when required
• Follow all Health and Safety rules and regulations provided by the organization
• Maintain professional behavior and report behavior that is in conflict with agency and office policies
• All other duties as assigned by our employment Ontario manager

SKILLS AND ABILITIES REQUIRED

• Hands-on experience as a recruiter or experience within a human resourcing related position
• Completion of post-secondary education in human resources, or a related field
• Passionate and engaged in helping our clients with any employment related needs
• Relationship building and client-focused skills to support and motivate a diverse group of people, each with unique skills and circumstances.
• Efficiently and appropriately gauge the transferable skills of a client with potential job opportunities
• Ability to work efficiently in a fast-paced environment, and with a heavy caseload.
• Strong computer skills with various software applications and internet-based search engines
• Demonstrated experience in facilitating workshops
• Outstanding attention to accuracy and detail orientated when case noting and filing management/documentation
• Experience with full-cycle recruitment techniques and skills, and the ability to apply these skills for every client’s needs.
• Strong oral and written communication and presentation skills
• Ability to effectively and efficient pick up the phone and reach out to clients with employment opportunities
• Ability to work independently, and to remain accountable when working as part of a collaborative team
• Superior organizational skills with an ability to prioritize and multi-task
• Working knowledge of the Employment Ontario and Fedcap Program Guidelines is an asset
• Niagara Regional Police Clearance Certification required

Start Date: As soon as possible

When applying, please enclose a cover letter with your resume.