*NEW* Welcome to Windows 11
2025-10-15 13:00 - 15:00 (America/Toronto) | Digital Classroom in Port Cares, 92 Charlotte Street, Port Colborne, Ontario, L3K3E1, Canada
The workshop is designed to help learners become familiar with Windows 11.
Participants will:

Explore the new look and features to gain confidence navigating the updated system.
Recognize the key differences between Windows 10 and Windows 11
Use basic features like the Start Menu, File Explorer, and Settings

No previous experience with Windows 11 is needed!
Please note, there is limited space for this workshop so please register your interest today!
For questions or more information about this workshop please reach out to gillian.anderson@portcares.ca or call 905 834 3629 x 259.

Smart Serve – Supported Certification Workshop
2025-10-16 09:30 - 15:30 | Digital Classroom in Port Cares, 92 Charlotte Street, Port Colborne, Ontario, L3K3E1, Canada
The Smart Serve responsible sales, service, and delivery training program is approved by the Alcohol and Gaming Commission of Ontario (AGCO) as the only responsible alcohol training program for Ontario. Smart Serve is a dedicated advocate for a safer and healthier Ontario.
Smart Serve is required for anyone who is seeking employment that includes the safe service of alcohol at their venue or sell alcohol in a retail sales format. This course is designed to provide assistance to those individuals who require either technology or learning support to achieve this certification.
If you are interested in Smart Serve, and feel you could achieve this self-guided course yourself independently at home, please speak to your Employment Coach today, otherwise, register your interest in this program here!
Please note – your spot is not guaranteed as space is limited, you will receive a confirmation of your registration via. phone call or email from a PC Works team member!
If you have questions, please call 905 834 3629 x 259.

Resume Refresh @ Port Colborne Library
2025-10-16 12:00 - 14:00, 2025-10-23 12:00 - 14:00 | Port Colborne Library, 310 King St, Port Colborne, L3K 4H1, Canada
How do you know if your resume will work? Are you up-to-date on some of the latest requirements, trends and best practices for your resume and the entire application process?
Join us Thursday’s at the Port Colborne Library to have a PC Works Employment professional review your resume and make some edits and suggestions to help you on your employment journey.
Whether you’re a recent graduate or a seasoned professional, this workshop will equip you with the tools you need to make a strong impression while applying to a new role.
For questions or more information about this workshop please reach out to gillian.anderson@portcares.ca or call 905 834 3629 x 259.

Skills you never knew you had!
2025-10-17 10:00 - 12:00 | PC Works Employment Services at Port Cares, 92 Charlotte St, Port Colborne, ON, L3K 3E1, Canada
Unlock your hidden potential in this interactive workshop made to uncover and strengthen the transferable skills you didn’t know you already possess. Through group discussions and real-world scenarios, you’ll gain insights into how everyday experiences from hobbies to part-time jobs translate into valuable professional abilities. Whether you’re changing careers, entering the job market, or just exploring your strengths, this session will help you recognize and apply your skills with confidence!
Please feel free to register your interest today or call 905 834 3629 x 259 with questions.

Keys to Keeping Commitments - Part 1 Copy
2025-10-21 13:00 - 14:00 | PC Works Employment Services at Port Cares, 92 Charlotte St, Port Colborne, ON, L3K 3E1, Canada
We all set goals, but following through is where the real challenge begins. Keys to Keeping Commitments is a practical workshop focused on building personal accountability, consistency, and follow-through. You’ll explore why commitments often fall through, what gets in the way, and how to develop habits and systems that actually work. Whether you’re working on personal goals, professional projects, or personal responsibilities, this session will help you turn good intentions into real results, with less pressure and more clarity!
This is a 2 part workshop – we’re going to meet on Tuesday to start the journey, and then again on Thursday to check in again!
Register your interest now or call 905 834-3629 x 259 with questions.

Email Basics
2025-10-22 11:00 - 12:00 | Digital Classroom in Port Cares, 92 Charlotte Street, Port Colborne, Ontario, L3K3E1, Canada
Join us in our Digital Classroom to learn all about how to email professionally and effectively.
You’ll learn email etiquette, best practices, and even some tips and tricks along the way for organizing your files as well.
For questions or more information about this workshop please reach out to gillian.anderson@portcares.ca or call 905 834 3629 x 259.

Keys to Keeping Commitments - Part 2
2025-10-23 13:00 - 14:00 | PC Works Employment Services at Port Cares, 92 Charlotte St, Port Colborne, ON, L3K 3E1, Canada

Digital File Management
2025-10-29 13:00 - 15:00 | Digital Classroom in Port Cares, 92 Charlotte Street, Port Colborne, Ontario, L3K3E1, Canada
Do you have files and pictures galore, but you can’t seem to remember where anything is or how to access it? What are the best ways to stay organized online?
Join us in our Digital Classroom to learn all about how you can manage and organize your files.
For questions or more information about this workshop please reach out to gillian.anderson@portcares.ca or call 905 834 3629 x 259.

No more Job-Search "Scary's"
2025-10-29 14:00 - 16:00 | PC Works Employment Services at Port Cares, 92 Charlotte St, Port Colborne, ON, L3K 3E1, Canada
Join us and learn how to prepare for and simplify your job-search journey! Plus, we’ll share that finding the hidden job market is much less scary than running through a haunted house.
Please register your interest or call 905 834 3629 x 259 with questions.

Resume Refresh @ Port Colborne Library
2025-10-30 12:00 - 14:00, 2025-11-06 12:00 - 14:00, 2025-11-13 12:00 - 14:00, 2025-11-20 12:00 - 14:00, 2025-11-27 12:00 - 14:00 | Port Colborne Library, 310 King St, Port Colborne, L3K 4H1, Canada
How do you know if your resume will work? Are you up-to-date on some of the latest requirements, trends and best practices for your resume and the entire application process?
Join us Thursday’s at the Port Colborne Library to have a PC Works Employment professional review your resume and make some edits and suggestions to help you on your employment journey.
Whether you’re a recent graduate or a seasoned professional, this workshop will equip you with the tools you need to make a strong impression while applying to a new role.
For questions or more information about this workshop please reach out to pcworks@portcares.ca or call 905 834 3629 x 276.

Workplace Wellness: Caring for your Mind
2025-11-04 10:00 - 12:00 | PC Works Employment Services at Port Cares, 92 Charlotte St, Port Colborne, ON, L3K 3E1, Canada
This workshop examines the significance of self-care and mental well-being in a professional context. Participants will learn practical strategies to manage stress, build emotional resilience, and create a healthier work-life balance. This session aims to foster a supportive workplace culture that prioritizes mental health and empowers individuals to take care of themselves and others.
For questions, please reach out to pcworks@portcares.ca or call 905 834 3629 x 276.

CannSell – Supported Certification Workshop
2025-11-05 09:30 - 15:30, 2025-12-02 09:30 - 15:30 | Digital Classroom in Port Cares, 92 Charlotte Street, Port Colborne, Ontario, L3K3E1, Canada
The CannSell Standard Certification is the only training program approved for legally authorized cannabis retailers in Ontario. Ontario law requires that all employees of cannabis retail stores, store managers, and cannabis retail license holders must complete the CannSell certification before their first day of work. CannSell was developed in partnership with MADD Canada to support safer consumption.
CannSell is a mandatory training for those who want to work in a retail Cannabis environment in the province of Ontario. This course is designed to assist those individuals who require either technology or learning support to achieve this certification. Please note, you must be 19 years old to get certified.
If you are interested in CannSell, and feel you could achieve this self-guided course independently at home, please speak to your Employment Coach today, otherwise, register your interest in this program here!
Please note – your spot is not guaranteed as space is limited, you will receive a confirmation of your registration via. a phone call or email from a PC Works team member!
If you have questions, please call 905 834 3629 x 293.

Level Up - Skilled Trades Career Fair Open House
2025-11-05 15:00 - 19:30 | Ancaster Fairgrounds, Hamilton, 630 Trinity Rd S, Jerseyville, Canada
Level Up! Skilled Trades Career Fairs are back for Fall 2025!
Discover your future career in the skilled trades at a Level Up!
Open House events are free-of-charge and run from 3:00 p.m. to 7:30 p.m. The closest event to the Niagara Region takes place in Hamilton on November 5, 2025.
Learn more about the fair, and see all locations here: https://levelupontario.ca/open-house/
If you have any questions, please reach out to your Employment Advisor today or call 905 834 3629 x 259.

Please note, this is a community resource, and is not an event that is offered by or connected to Port Cares or PC Works Employment Services.

Own your Confidence (Cheerleader vs. Critic)
2025-11-06 13:00 - 15:00 | PC Works Employment Services at Port Cares, 92 Charlotte St, Port Colborne, ON, L3K 3E1, Canada
Confidence begins with how we speak to ourselves and to others. This workshop focuses on building self-confidence from the inside out, helping participants overcome self-doubt and develop a stronger sense of self. Through guided reflection and supportive discussion, you’ll learn how to communicate assertively, trust your voice, and handle conversations with greater ease and self-assurance.
For questions please contact pcworks@portcares.ca or call 905 834 3629 x 276.

Port Colborne–Wainfleet Chamber Coffee Club
2025-11-07 08:30 - 09:30 | PC Works Employment Services at Port Cares, 92 Charlotte St, Port Colborne, ON, L3K 3E1, Canada
Start your morning with great coffee and even better company!
The Port Colborne–Wainfleet Chamber Coffee Club meets November 7th from 8:30–9:30 AM at
Port Cares for relaxed networking, lively conversation, and meaningful community connections.
Register here to join us today: https://southniagaracc.com/event/coffee-club-46/?c=pc

Welcome to Windows 11 Digital Workshop
2025-11-07 10:00 - 12:00 | Digital Classroom in Port Cares, 92 Charlotte Street, Port Colborne, Ontario, L3K3E1, Canada
The workshop is designed to help learners become familiar with Windows 11.
Participants will:

Explore the new look and features to gain confidence navigating the updated system.
Recognize the key differences between Windows 10 and Windows 11
Use basic features like the Start Menu, File Explorer, and Settings

No previous experience with Windows 11 is needed!
Please note, there is limited space for this workshop so please register your interest today!
For questions or more information about this workshop please reach out to gillian.anderson@portcares.ca or call 905 834 3629 x 293.

Safe Food Handlers – Supported Certification Workshop
2025-11-12 09:30 - 2025-11-13 12:00 | Digital Classroom in Port Cares, 92 Charlotte Street, Port Colborne, Ontario, L3K3E1, Canada
The Canadian Institute of Food Safety’s official Food Handler Certification Course meets Canada’s legal requirements for food safety training. This certification is required for anyone who is looking to work in Food Services including kitchen aides, chefs, dishwashers, and even school helpers.
Day 1 – November 12th from 9:30 am – 4:00 pm
Day 2 – November 13th from 9:30 am – 12:00 pm (if required)
This course is designed to assist individuals who require either technology or learning support to achieve this certification. If you are interested in Safe Food Handlers and feel you could achieve this self-guided course independently at home, please speak to your Employment Coach today. Otherwise, register your interest in this program here!
Please note – your spot is not guaranteed as space is limited, you will receive a confirmation of your registration via. a phone call or email from a PC Works team member!
If you have questions, please call 905 834 3629 x 293.

Introduction to AI Digital Workshop
2025-11-19 10:00 - 12:00 | Digital Classroom in Port Cares, 92 Charlotte Street, Port Colborne, Ontario, L3K3E1, Canada
In this introductory workshop, we’ll explore what AI is, gain a better understanding of the functionality and some basic prompts, and discuss the many ways it’s being used today.
We’ll also share some best practices when working with AI, including ethical considerations, data privacy, and the importance of responsible development to ensure AI technologies are beneficial and trustworthy so you can start using it to help you make your everyday a little easier.
Please note, this workshop does have limited space, so please register your interest today.
For questions or more information about this workshop please reach out to gillian.anderson@portcares.ca or call 905 834 3629 x 293.

Understanding Customer Service: From Customer to Cashier
2025-11-19 13:00 - 15:00 | PC Works Employment Services at Port Cares, 92 Charlotte St, Port Colborne, ON, L3K 3E1, Canada
Great customer service starts with understanding every role in the customer experience. This workshop introduces participants to the core principles of excellent service by exploring the journey from the customer’s perspective to the cashier’s responsibilities.
For questions please contact pcworks@portcares.ca or call 905 834 3629 x 276.

Find Work You Love!
2025-11-21 09:30 - 11:30 | PC Works Employment Services at Port Cares, 92 Charlotte St, Port Colborne, ON, L3K 3E1, Canada
Discover how to align your passions, strengths, and values with meaningful work in this inspiring and practical workshop. Whether you’re just starting, changing careers, or feeling stuck in your current role, this session will guide you through the process of identifying what truly motivates you. Learn how to explore career paths, set realistic goals, and build a plan toward a job that feels fulfilling, not just one that pays the bills.
For questions please contact pcworks@portcares.ca or call 905 834 3629 x 276.

Confident Conversations in the Workplace
2025-11-25 09:30 - 11:30 | PC Works Employment Services at Port Cares, 92 Charlotte St, Port Colborne, ON, L3K 3E1, Canada
Speaking up with confidence can transform your professional relationships and career growth. This workshop is designed to help you develop the communication skills needed to navigate workplace conversations with clarity, confidence, and professionalism. From expressing ideas in meetings to handling feedback or difficult discussions, you’ll learn practical strategies to speak assertively, listen actively, and build trust through effective communication.
For questions please contact pcworks@portcares.ca or call 905 834 3629 x 276.

Smart Serve – Supported Certification Workshop
2025-11-25 09:30 - 15:30 | Digital Classroom in Port Cares, 92 Charlotte Street, Port Colborne, Ontario, L3K3E1, Canada
The Smart Serve responsible sales, service, and delivery training program is approved by the Alcohol and Gaming Commission of Ontario (AGCO) as the only responsible alcohol training program for Ontario. Smart Serve is a dedicated advocate for a safer and healthier Ontario.
Smart Serve is required for anyone who is seeking employment that includes the safe service of alcohol at their venue or sell alcohol in a retail sales format. This course is designed to provide assistance to those individuals who require either technology or learning support to achieve this certification.
If you are interested in Smart Serve, and feel you could achieve this self-guided course yourself independently at home, please speak to your Employment Coach today, otherwise, register your interest in this program here!
Please note – your spot is not guaranteed as space is limited, you will receive a confirmation of your registration via. phone call or email from a PC Works team member!
If you have questions, please call 905 834 3629 x 293.

Building Your Personal Brand
2025-11-27 13:00 - 15:00 | PC Works Employment Services at Port Cares, 92 Charlotte St, Port Colborne, ON, L3K 3E1, Canada
Your personal brand is how the world sees you, online and offline. This workshop is designed to help you define, develop, and communicate a personal brand that reflects your unique strengths, values, and goals. Whether you’re job hunting, growing your career, or building an online presence, you’ll learn how to present yourself with clarity and confidence.
For questions please contact pcworks@portcares.ca or call 905 834 3629 x 276.

Email Basics Digital Workshop
2025-11-27 13:00 - 15:00 | Digital Classroom in Port Cares, 92 Charlotte Street, Port Colborne, Ontario, L3K3E1, Canada
Join us in our Digital Classroom to learn all about how to email professionally and effectively.
You’ll learn email etiquette, best practices, and even some tips and tricks along the way for organizing your files as well.
For questions or more information about this workshop please reach out to gillian.anderson@portcares.ca or call 905 834 3629 x 293.
