PC Works Employment

Smart Serve – Supported Certification Workshop
2025-11-25 09:30 - 15:30, 2025-12-18 09:30 - 15:30, 2026-01-22 09:30 - 15:30 (America/Toronto) | Digital Classroom in Port Cares, 92 Charlotte Street, Port Colborne, Ontario, L3K3E1, Canada
The Smart Serve responsible sales, service, and delivery training program is approved by the Alcohol and Gaming Commission of Ontario (AGCO) as the only responsible alcohol training program for Ontario. Smart Serve is a dedicated advocate for a safer and healthier Ontario.
Smart Serve is required for anyone who is seeking employment that includes the safe service of alcohol at their venue or sell alcohol in a retail sales format. This course is designed to provide assistance to those individuals who require either technology or learning support to achieve this certification.
If you are interested in Smart Serve, and feel you could achieve this self-guided course yourself independently at home, please speak to your Employment Coach today, otherwise, register your interest in this program here!
Please note – your spot is not guaranteed as space is limited, you will receive a confirmation of your registration via. phone call or email from a PC Works team member!
If you have questions, please call 905 834 3629 x 293.

Resume Refresh @ Port Colborne Library
2025-11-27 12:00 - 14:00, 2025-12-11 12:00 - 14:00, 2025-12-18 12:00 - 14:00 | Port Colborne Library, 310 King St, Port Colborne, L3K 4H1, Canada
How do you know if your resume will work? Are you up-to-date on some of the latest requirements, trends and best practices for your resume and the entire application process?
Join us Thursday’s at the Port Colborne Library to have a PC Works Employment professional review your resume and make some edits and suggestions to help you on your employment journey.
Whether you’re a recent graduate or a seasoned professional, this workshop will equip you with the tools you need to make a strong impression while applying to a new role.
For questions or more information about this workshop please reach out to pcworks@portcares.ca or call 905 834 3629 x 276.

Building Your Personal Brand
2025-11-27 13:00 - 15:00 | PC Works Employment Services at Port Cares, 92 Charlotte St, Port Colborne, ON, L3K 3E1, Canada
Your personal brand is how the world sees you, online and offline. This workshop is designed to help you define, develop, and communicate a personal brand that reflects your unique strengths, values, and goals. Whether you’re job hunting, growing your career, or building an online presence, you’ll learn how to present yourself with clarity and confidence.
For questions please contact pcworks@portcares.ca or call 905 834 3629 x 276.

Email Basics Digital Workshop
2025-11-27 13:00 - 15:00 | Digital Classroom in Port Cares, 92 Charlotte Street, Port Colborne, Ontario, L3K3E1, Canada
Join us in our Digital Classroom to learn all about how to email professionally and effectively.
You’ll learn email etiquette, best practices, and even some tips and tricks along the way for organizing your files as well.
For questions or more information about this workshop please reach out to gillian.anderson@portcares.ca or call 905 834 3629 x 293.

CannSell – Supported Certification Workshop
2025-12-02 09:30 - 15:30, 2026-01-07 09:30 - 15:30 | Digital Classroom in Port Cares, 92 Charlotte Street, Port Colborne, Ontario, L3K3E1, Canada
The CannSell Standard Certification is the only training program approved for legally authorized cannabis retailers in Ontario. Ontario law requires that all employees of cannabis retail stores, store managers, and cannabis retail license holders must complete the CannSell certification before their first day of work. CannSell was developed in partnership with MADD Canada to support safer consumption.
CannSell is a mandatory training for those who want to work in a retail Cannabis environment in the province of Ontario. This course is designed to assist those individuals who require either technology or learning support to achieve this certification. Please note, you must be 19 years old to get certified.
If you are interested in CannSell, and feel you could achieve this self-guided course independently at home, please speak to your Employment Coach today, otherwise, register your interest in this program here!
Please note – your spot is not guaranteed as space is limited, you will receive a confirmation of your registration via. a phone call or email from a PC Works team member!
If you have questions, please call 905 834 3629 x 293.

Resume Refresh: End-of-Year Tune-up
2025-12-02 13:00 - 15:00 | PC Works Employment Services at Port Cares, 92 Charlotte St, Port Colborne, ON, L3K 3E1, Canada
The end of the year is the perfect time to update your resume and get a head start on future opportunities. In this practical, hands-on workshop, you’ll learn how to refresh your resume to reflect your most recent accomplishments, tailor it to your goals, and make it stand out to employers. Whether you’re actively job hunting or just want to be prepared for what’s next, this session will help you enter the new year with a polished, professional resume and renewed career focus.
For questions please contact pcworks@portcares.ca or call 905 834 3629 x 276.

Welcome to Windows 11 Digital Workshop
2025-12-03 13:00 - 15:00, 2026-01-09 13:00 - 14:00 | Digital Classroom in Port Cares, 92 Charlotte Street, Port Colborne, Ontario, L3K3E1, Canada
The workshop is designed to help learners become familiar with Windows 11.
Participants will:

Explore the new look and features to gain confidence navigating the updated system.
Recognize the key differences between Windows 10 and Windows 11
Use basic features like the Start Menu, File Explorer, and Settings

No previous experience with Windows 11 is needed!
Please note, there is limited space for this workshop so please register your interest today!
For questions or more information about this workshop please reach out to gillian.anderson@portcares.ca or call 905 834 3629 x 293.

Understanding Employer Expectations
2025-12-04 09:30 - 11:30 | PC Works Employment Services at Port Cares, 92 Charlotte St, Port Colborne, ON, L3K 3E1, Canada
Knowing what employers expect is key to success in any role. This workshop provides insights into common workplace standards, professional behaviors, and performance expectations that employers value. Participants will learn about communication, teamwork, punctuality, and accountability, essential skills that help build trust and credibility on the job.
For questions please contact pcworks@portcares.ca or call 905 834 3629 x 276.

Internet Safety Digital Workshop
2025-12-08 13:00 - 14:00 | Digital Classroom in Port Cares, 92 Charlotte Street, Port Colborne, Ontario, L3K3E1, Canada
Join us for a refresh on how to keep you and your personal information safe online.
Please note, there is limited space for this workshop so please register your interest today!
For questions or more information about this workshop please reach out to gillian.anderson@portcares.ca or call 905 834 3629 x 293.

Holiday Networking: Making Connections that Count
2025-12-09 09:30 - 11:30 | PC Works Employment Services at Port Cares, 92 Charlotte St, Port Colborne, ON, L3K 3E1, Canada
The holiday season is more than celebrations; it’s a great time to build and strengthen professional relationships. This workshop will help you navigate holiday events, casual conversations, and year-end gatherings with confidence and purpose. Learn how to make authentic connections, start meaningful conversations, and follow up effectively, all while staying true to your personal style.
For questions please contact pcworks@portcares.ca or call 905 834 3629 x 276.

Safe Food Handlers – Supported Certification Workshop
2025-12-11 09:30 - 2025-12-12 12:00 | Digital Classroom in Port Cares, 92 Charlotte Street, Port Colborne, Ontario, L3K3E1, Canada
The Canadian Institute of Food Safety’s official Food Handler Certification Course meets Canada’s legal requirements for food safety training. This certification is required for anyone who is looking to work in Food Services including kitchen aides, chefs, dishwashers, and even school helpers.
Day 1 – December 11th from 9:30 am – 4:00 pm
Day 2 – December 12th from 9:30 am – 12:00 pm (if required)
This course is designed to assist individuals who require either technology or learning support to achieve this certification. If you are interested in Safe Food Handlers and feel you could achieve this self-guided course independently at home, please speak to your Employment Coach today. Otherwise, register your interest in this program here!
Please note – your spot is not guaranteed as space is limited, you will receive a confirmation of your registration via. a phone call or email from a PC Works team member!
If you have questions, please call 905 834 3629 x 293.

Stress Management
2025-12-11 13:00 - 15:00 | PC Works Employment Services at Port Cares, 92 Charlotte St, Port Colborne, ON, L3K 3E1, Canada
Stress is a natural part of life, but managing it effectively is essential for maintaining both mental and physical health. This workshop provides practical tools and techniques to help you identify stress triggers, manage tension, and develop resilience. Perfect for anyone looking to handle daily pressures with greater calm and confidence.
For questions please contact pcworks@portcares.ca or call 905 834 3629 x 276.

Job Search Strategies During the Holidays
2025-12-16 10:00 - 12:00 | PC Works Employment Services at Port Cares, 92 Charlotte St, Port Colborne, ON, L3K 3E1, Canada
Many job seekers slowdown in December, but this workshop encourages proactive strategies. It covers seasonal hiring trends, how to stay visible to employers, and tips for balancing job searching with holiday obligations.
For questions please contact pcworks@portcares.ca or call 905 834 3629 x 276.

CANVA: Create Your Own Holiday Card Digital Workshop
2025-12-16 13:00 - 15:00 | Digital Classroom in Port Cares, 92 Charlotte Street, Port Colborne, Ontario, L3K3E1, Canada
Get into the holiday spirit while learning something new! Join us for this hands-on Canva Basics Workshop, where you’ll discover how to use Canva’s easy design tools to create stunning graphics. You’ll learn the essentials of the platform—like working with templates, text, and images—while designing your very own personalized holiday card to share with friends and family.
No experience needed—just bring your creativity and festive cheer!
Please note, there is limited space for this workshop so please register your interest today!
For questions or more information about this workshop please reach out to pcworks@portcares.ca or call 905 834 3629 x 293.

Coffee Club: Sharing Barriers and Celebrating Progress
2025-12-18 09:00 - 10:00 | PC Works Employment Services at Port Cares, 92 Charlotte St, Port Colborne, ON, L3K 3E1, Canada
Join us for a relaxed and supportive Coffee Club where we come together to openly discuss the challenges we face on our journey toward employment. This informal session provides a safe space for sharing challenges, exchanging experiences, and celebrating the progress each of us has made. Through honest conversations and peer support, you’ll gain new insights, encouragement, and practical ideas to overcome obstacles and move forward with confidence.
For questions please contact pcworks@portcares.ca or call 905 834 3629 x 276.

Holiday Closure
2025-12-25 - 2025-12-26 | PC Works Employment Services at Port Cares, 92 Charlotte St, Port Colborne, ON, L3K 3E1, Canada
Please note, as a part of the Port Cares Family, we are closed for Christmas Day and Boxing Day to observe the Holiday. We will re-open on Friday, December 27, 2025 at 8:30.
In the meantime, if you require assistance, please contact 211.

New Year, New Career: Goal Setting for 2026
2025-12-30 10:00 - 12:00 | PC Works Employment Services at Port Cares, 92 Charlotte St, Port Colborne, ON, L3K 3E1, Canada
Start the new year with clarity, intention, and inspiration. In this creative and reflective workshop, you’ll design a personal vision board and set meaningful goals that align with your values, dreams, and priorities. Through practical goal-setting strategies, you’ll gain a clearer picture of what you want to achieve and how to get there. Whether you’re focusing on career, personal growth, or wellness, this session will help you enter the new year feeling focused, motivated, and empowered.
For questions please contact pcworks@portcares.ca or call 905 834 3629 x 276.

Holiday Closure
2026-01-01 | PC Works Employment Services at Port Cares, 92 Charlotte St, Port Colborne, ON, L3K 3E1, Canada
Please note, as part of the Port Cares Family, we are closed January 1, 2025 to observe the Holiday. We will return on Friday, January 2, 2026 at 8:30 am.
If you need assistance in the meantime, please contact 211.

THRIVE
2026-01-05 - 2026-01-23 | The Hope Centre – Welland
The THRIVE Family Development Project is a FREE, 3-week, Monday to Friday program from 9:30 am – 12:30 pm, that supports families with young children by removing barriers and creating opportunities. While parents and caregivers take part in individualized workforce training and employment support, their pre-school children receive quality care and early childhood development activities with Registered Early Childhood Educators.
Currently, THRIVE is offered at Port Cares in Port Colborne and The Hope Centre in Welland, providing families with a safe, welcoming space to strengthen financial stability and prepare children for a positive transition into school.

Goal Setting for 2026
2026-01-06 10:00 - 12:00 | ON
Discover how to align your passions, strengths, and values with meaningful work in this inspiring and practical workshop. Whether you’re just starting, changing careers, or feeling stuck in your current role, this session will guide you through the process of identifying what truly motivates you. Learn how to explore career paths, set realistic goals, and build a plan toward a job that feels fulfilling, not just one that pays the bills.
For questions, please contact pcworks@portcares.ca or call 905-834-3629, extension 276.

Understanding Customer Service: From Customer to Cashier
2026-01-08 13:00 - 15:00 | ON
Great customer service starts with understanding every role in the customer experience. This workshop introduces participants to the core principles of excellent service by exploring the journey from the customer’s perspective to the cashier’s responsibilities.
For questions, please contact pcworks@portcares.ca or call 905-834-3629, extension 276.

Safe Food Handlers – Supported Certification Workshop
2026-01-14 09:30 - 2026-01-15 12:00 | Digital Classroom in Port Cares, 92 Charlotte Street, Port Colborne, Ontario, L3K3E1, Canada
The Canadian Institute of Food Safety’s official Food Handler Certification Course meets Canada’s legal requirements for food safety training. This certification is required for anyone who is looking to work in Food Services including kitchen aides, chefs, dishwashers, and even school helpers.
Day 1 – January 14th from 9:30 am – 4:00 pm
Day 2 – January 15th from 9:30 am – 12:00 pm (if required)
This course is designed to assist individuals who require either technology or learning support to achieve this certification. If you are interested in Safe Food Handlers and feel you could achieve this self-guided course independently at home, please speak to your Employment Coach today. Otherwise, register your interest in this program here!
Please note – your spot is not guaranteed as space is limited, you will receive a confirmation of your registration via. a phone call or email from a PC Works team member!
If you have questions, please call 905 834 3629 x 293.

Importance of Networking
2026-01-20 10:00 - 12:00 | ON
This workshop introduces participants to the importance of networking and how building strong connections can support personal, academic, and future career growth. Attendees will learn what networking really means, why it matters in today’s world, and how relationships can open doors to new opportunities, ideas, and support.
For questions, please contact pcworks@portcares.ca or call 905-834-3629, extension 276.

Introduction to AI Digital Workshop
2026-01-21 10:00 - 12:00 | Digital Classroom in Port Cares, 92 Charlotte Street, Port Colborne, Ontario, L3K3E1, Canada
In this introductory workshop, we’ll explore what AI is, gain a better understanding of the functionality and some basic prompts, and discuss the many ways it’s being used today.
We’ll also share some best practices when working with AI, including ethical considerations, data privacy, and the importance of responsible development to ensure AI technologies are beneficial and trustworthy so you can start using it to help you make your everyday a little easier.
Please note, this workshop does have limited space, so please register your interest today.
For questions or more information about this workshop please reach out to gillian.anderson@portcares.ca or call 905 834 3629 x 293.
