CannSell – Supported Certification Workshop
2026-03-12 09:30 - 15:30, 2026-04-16 09:30 - 15:30, 2026-05-21 09:30 - 15:30 (America/Toronto) | Digital Classroom in Port Cares, 92 Charlotte Street, Port Colborne, Ontario, L3K3E1, Canada
The CannSell Standard Certification is the only training program approved for legally authorized cannabis retailers in Ontario. Ontario law requires that all employees of cannabis retail stores, store managers, and cannabis retail license holders must complete the CannSell certification before their first day of work. CannSell was developed in partnership with MADD Canada to support safer consumption.
CannSell is a mandatory training for those who want to work in a retail Cannabis environment in the province of Ontario. This course is designed to assist those individuals who require either technology or learning support to achieve this certification. Please note, you must be 19 years old to get certified.
If you are interested in CannSell, and feel you could achieve this self-guided course independently at home, please speak to your Employment Coach today, otherwise, register your interest in this program here!
Please note – your spot is not guaranteed as space is limited, you will receive a confirmation of your registration via. a phone call or email from a PC Works team member!
If you have questions, please call 905 834 3629 x 293.

Skill Up: Workshop Series
2026-03-16 - 2026-03-20
We’re excited to share an upcoming March Break opportunity: Skill Up, a youth employment readiness program offered by PC Works.
Skill Up is designed for Grade 11 and 12 students who want to build essential workplace skills, strengthen their resumes, and gain valuable experience to support their future career goals.
Throughout the program, students will participate in interactive workshops focused on resume development, interview skills, communication, teamwork, and workplace readiness.
In addition, Grade 12 students who complete the program will be eligible to receive $350. This is a great opportunity for students preparing to enter the workforce, applying to post-secondary, or simply wanting to feel more confident and career-ready.

When: March 16th – 20th (March Break)
From: 12 – 4 pm
Where: Port Cares, 92 Charlotte St, Port Colborne, ON
For questions, please contact pcworks@portcares.ca or call 905-834-3629, ext. 276

Smart Serve – Supported Certification Workshop
2026-03-19 09:30 - 15:30, 2026-04-22 09:30 - 15:30, 2026-05-28 09:30 - 15:30 | Digital Classroom in Port Cares, 92 Charlotte Street, Port Colborne, Ontario, L3K3E1, Canada
The Smart Serve responsible sales, service, and delivery training program is approved by the Alcohol and Gaming Commission of Ontario (AGCO) as the only responsible alcohol training program for Ontario. Smart Serve is a dedicated advocate for a safer and healthier Ontario.
Smart Serve is required for anyone who is seeking employment that includes the safe service of alcohol at their venue or sell alcohol in a retail sales format. This course is designed to provide assistance to those individuals who require either technology or learning support to achieve this certification.
If you are interested in Smart Serve, and feel you could achieve this self-guided course yourself independently at home, please speak to your Employment Coach today, otherwise, register your interest in this program here!
Please note – your spot is not guaranteed as space is limited, you will receive a confirmation of your registration via. phone call or email from a PC Works team member!
If you have questions, please call 905 834 3629 x 293.

Smart Phone Savvy Workshop
2026-03-23 13:00 - 14:00, 2026-05-20 14:00 - 15:00 | Digital Classroom in Port Cares, 92 Charlotte Street, Port Colborne, Ontario, L3K3E1, Canada
Just because they’re called a Smart Phone, doesn’t mean it’s not epically confusing! Join us in our Digital Classroom to learn all about how to navigate your Smart Phone including viewing emails, organizing files and even keeping track of your precious photo memories!
Space is limited based on Computers, so please register early and then stay tuned to get your confirmation email securing your spot!
For questions or more information about this workshop please reach out to lara.leblanc@portcares.ca or call 905 834 3629 x 293.

Networking with Purpose Workshop
2026-03-24 13:00 - 15:00
Attendees will learn how to identify the right connections, communicate their value clearly, and create authentic conversations that lead to lasting opportunities. Through guided discussion and actionable strategies, participants will walk away with tools to network strategically, not just socially, so their connections align with their goals and growth.
For questions, please contact pcworks@portcares.ca or call 905-834-3629, extension 276.

BTS of Customer Service Workshop
2026-03-26 10:00 - 12:00
This workshop uncovers the systems, communication skills, mindset, and teamwork that support positive customer experiences. Attendees will gain insight into the unseen efforts that shape customer satisfaction, learn practical strategies for handling challenges, and understand how every role contributes to delivering consistent, high-quality service.
For questions, please contact pcworks@portcares.ca or call 905-834-3629, extension 276.

Introduction to AI Digital Workshop
2026-04-01 13:00 - 14:00 | Digital Classroom in Port Cares, 92 Charlotte Street, Port Colborne, Ontario, L3K3E1, Canada
In this introductory workshop, we’ll explore what AI is, gain a better understanding of the functionality and some basic prompts, and discuss the many ways it’s being used today.
We’ll also share some best practices when working with AI, including ethical considerations, data privacy, and the importance of responsible development to ensure AI technologies are beneficial and trustworthy so you can start using it to help you make your everyday a little easier.
Please note, this workshop does have limited space, so please register your interest today.
For questions or more information about this workshop please reach out to gillian.anderson@portcares.ca or call 905 834 3629 x 293.

Spring Job Search Refresh Workshop
2026-04-07 10:00 - 11:30
In this session, participants will learn how to modernize their resume and cover letter, improve their online presence, and apply practical techniques for finding and applying to jobs more effectively. We’ll also explore current hiring trends, networking strategies, and simple ways to stay motivated throughout the job search.
For questions, please contact pcworks@portcares.ca or call 905-834-3629, extension 276.

Sherkston Shores Hiring Event at PC Works!
2026-04-07 13:00 - 16:00 | PC Works Employment Services at Port Cares, 92 Charlotte St, Port Colborne, ON, L3K 3E1, Canada
Upcoming Job Fair:
Sherkston Shores is partnering with PC Works for a hiring event in April! Join us and the Sherkston Shores’ hiring team to learn more about seasonal roles in a fun, guest-focused resort environment.
DATE: Tuesday April 7th, 2026
TIME: 1 – 4pm
LOCATION: 92 Charlotte St, Port Colborne
For questions and registration, please email: pcworks@portcares.ca

Safe Food Handlers – Supported Certification Workshop
2026-04-08 09:30 - 2026-04-09 15:30 | Digital Classroom in Port Cares, 92 Charlotte Street, Port Colborne, Ontario, L3K3E1, Canada
The Canadian Institute of Food Safety’s official Food Handler Certification Course meets Canada’s legal requirements for food safety training. This certification is required for anyone who is looking to work in Food Services including kitchen aides, chefs, dishwashers, and even school helpers.
Day 1 – April 8th from 9:30 am – 4:00 pm
Day 2 – April 9th from 9:30 am – 12:00 pm (if required)
This course is designed to assist individuals who require either technology or learning support to achieve this certification. If you are interested in Safe Food Handlers and feel you could achieve this self-guided course independently at home, please speak to your Employment Coach today. Otherwise, register your interest in this program here!
Please note – your spot is not guaranteed as space is limited, you will receive a confirmation of your registration via. a phone call or email from a PC Works team member!
If you have questions, please call 905 834 3629 x 293.

Discover Your Skills Workshop
2026-04-09 10:00 - 12:00
Many of the skills you already have can open doors to new career opportunities; you need to know how to recognize and present them. Discover Your Skills is an interactive workshop designed to help job seekers identify the valuable skills they’ve gained through work, volunteering, education, and life experiences.
For questions, please contact pcworks@portcares.ca or call 905-834-3629, extension 276.

THRIVE Program
2026-04-13 - 2026-05-01
We’re excited to invite you to join THRIVE — a FREE, supportive, and empowering program designed to help job seekers, parents and caregivers gain employment skills. If you have pre-school children, we also offer child care with a registered ECE, supporting young children’s development.
What is THRIVE?
THRIVE is a wraparound program that provides individualized services in a safe and welcoming space. While you take part in skill-building and employment readiness programming. If you have pre-school children, they will enjoy guided care and early development activities with a Registered Early Childhood Educator.
Details:
3-week program, Monday–Friday
9:30 AM – 12:30 PM
Free of charge
Program Benefits Include:
✔ Employment readiness workshops for parents/caregivers
✔ FREE child-minding and learning activities with a Registered Early Childhood Educator
✔ Individualized career coaching with a Skills & Employment Readiness Advisor
✔ Connections to resources that will help your whole family succeed
Currently, THRIVE is offered at 92 Charlotte St. in Port Colborne at Port Cares and 570 King St. in Welland at The Hope Centre. This cohort will be at the Hope Centre!
To learn more or register, please contact us at:
📞 905-834-3629 x 233
📧 thrive@portcares.ca

Mock Interview Lab
2026-04-14 13:00 - 14:30
Mock Interview Lab is an interactive workshop designed to help job seekers build confidence and improve their interview skills through practice. Participants will take part in mock interview exercises, receive constructive feedback, and learn effective techniques for answering common interview questions. This hands-on session provides a supportive environment to strengthen communication skills and prepare for real job interviews.
For questions, please contact pcworks@portcares.ca or call 905-834-3629, extension 276.

Digital File Management Workshop
2026-04-15 10:00 - 11:00 | Digital Classroom in Port Cares, 92 Charlotte Street, Port Colborne, Ontario, L3K3E1, Canada
Do you have files and pictures galore, but you can’t seem to remember where anything is or how to access it? What are the best ways to stay organized online?
Join us in our Digital Classroom to learn all about how you can manage and organize your files.
For questions or more information about this workshop please reach out to lara.leblanc@portcares.ca or call 905 834 3629 x 293.

Future Mapping Workshop
2026-04-16 13:00 - 15:00
Future Mapping is an immersive workshop that blends the powerful practice of future planning with the visual storytelling of road board creation, designed to help you create a clear, inspiring roadmap for your future. In this hands-on workshop, you’ll step away from linear planning and enter a space of possibility! Through visual tools and reflective prompts, you’ll identify not just your goals, but the why, how, and what’s next of your personal or professional journey.
For questions, please contact pcworks@portcares.ca or call 905-834-3629, extension 276.

Internet Safety Digital Workshop
2026-04-23 13:00 - 14:00 | Digital Classroom in Port Cares, 92 Charlotte Street, Port Colborne, Ontario, L3K3E1, Canada
Join us for a refresh on how to keep you and your personal information safe online.
Please note, there is limited space for this workshop so please register your interest today!
For questions or more information about this workshop please reach out to lara.leblanc@portcares.ca or call 905 834 3629 x 293.

Safe Food Handlers – Supported Certification Workshop
2026-05-13 09:30 - 2026-05-14 15:30 | Digital Classroom in Port Cares, 92 Charlotte Street, Port Colborne, Ontario, L3K3E1, Canada
The Canadian Institute of Food Safety’s official Food Handler Certification Course meets Canada’s legal requirements for food safety training. This certification is required for anyone who is looking to work in Food Services including kitchen aides, chefs, dishwashers, and even school helpers.
Day 1 – May 13th from 9:30 am – 4:00 pm
Day 2 – May 14th from 9:30 am – 12:00 pm (if required)
This course is designed to assist individuals who require either technology or learning support to achieve this certification. If you are interested in Safe Food Handlers and feel you could achieve this self-guided course independently at home, please speak to your Employment Coach today. Otherwise, register your interest in this program here!
Please note – your spot is not guaranteed as space is limited, you will receive a confirmation of your registration via. a phone call or email from a PC Works team member!
If you have questions, please call 905 834 3629 x 293.

Email Basics Digital Workshop
2026-05-22 14:00 - 15:00 | Digital Classroom in Port Cares, 92 Charlotte Street, Port Colborne, Ontario, L3K3E1, Canada
Join us in our Digital Classroom to learn all about how to email professionally and effectively.
You’ll learn email etiquette, best practices, and even some tips and tricks along the way for organizing your files as well.
For questions or more information about this workshop please reach out to lara.leblanc@portcares.ca or call 905 834 3629 x 293.

CANVA Basics
2026-05-26 10:00 - 11:00 | Digital Classroom in Port Cares, 92 Charlotte Street, Port Colborne, Ontario, L3K3E1, Canada
Join us for this hands-on Canva Basics Workshop, where you’ll discover how to use Canva’s easy design tools to create stunning graphics. You’ll learn the essentials of the platform—like working with templates, text, and images.
No experience needed—just bring your creativity!
Please note, there is limited space for this workshop so please register your interest today.
For questions or more information about this workshop please reach out to lara.leblanc@portcares.ca or call 905 834 3629 x 293.
