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X-WR-CALNAME:PC Works Employment
X-ORIGINAL-URL:https://pcworksemployment.ca
X-WR-CALDESC:Events for PC Works Employment
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DTSTART;TZID=America/Toronto:20260326T100000
DTEND;TZID=America/Toronto:20260326T120000
DTSTAMP:20260417T030340
CREATED:20260217T171014Z
LAST-MODIFIED:20260217T171014Z
UID:7769-1774519200-1774526400@pcworksemployment.ca
SUMMARY:BTS of Customer Service Workshop
DESCRIPTION:This workshop uncovers the systems\, communication skills\, mindset\, and teamwork that support positive customer experiences. Attendees will gain insight into the unseen efforts that shape customer satisfaction\, learn practical strategies for handling challenges\, and understand how every role contributes to delivering consistent\, high-quality service. \nFor questions\, please contact pcworks@portcares.ca or call 905-834-3629\, extension 276.
URL:https://pcworksemployment.ca/event/bts-of-customer-service-workshop/
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