Job Description

Areyou the go to tech person for family and friends Then Concentrixis the company you’ve been looking for!  We excel at Customer Service and offer GREAT perks for our employees!

 

Perks:

  • A positive culture committed to partnership and continuous improvement
  • Employee engagement events
  • Monthly contests
  • Referral bonuses
  • Monthly performance incentives
  • Competitive pay
  • Advancement opportunities
  • Full Medical, Dental, and Vision benefits
  • Paid training

 

The Role:

As a Technical Customer Service Representative, you’ll answer inbound calls from customers having problems with their smart phones and computers.  Problems range from simple password resets to more complex issues where you can utilize your excellent problem-solving skills.  Our skilled team of trainers, team leaders and management are always there to support you. We got your back!

Our job is to ensure your success, helping you launch your career with Concentrix.

Once confident in the role, there are opportunities to advance and assist new employees ‘learn the ropes.’

 

Does this sound like you?

  • High School Diploma or GED required
  • 6 months Customer Service Experience
  • Basic Technical ability
  • Excellent communication skills
  • Typing speed minimum 35 wpm
  • Full time, open availability
  •  

You could be the next great Concentrix Advisor!

Please apply at careers.concentrix.com (keyword: Niagara) or call us for further details at 905-394-3921

 

Concentrix is an equal opportunity employer and complies with all fair employment practices laws. We are committed to providing a workplace free from unlawful discrimination and harassment and prohibit the same against employees, applicants or other covered persons by co-workers, supervisors, managers, or third parties based on a person’s race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, ethnicity, genetic information, military service, union membership, political affiliation, marital status and pregnancy or other protected status

 

Concentrix welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process


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