Job Description

Upcoming Training Classes:
September 16, 2019 & September 30, 2019

Are you the “go to tech person” for family and friends? Then, Concentrix is the company you’ve been looking for! We excel at Customer Service and offer GREAT perks for our employees!

Perks:

A positive culture committed to partnership and continuous improvement

Employee engagement events

Monthly contests

Referral bonuses

Monthly performance incentives

Competitive pay

Advancement opportunities

Full Medical, Dental, and Vision benefits

Paid training

The Role:

As a Technical Customer Service Representative, you’ll answer inbound calls from customers having problems with their smart phones and computers. Problems range from simple password resets to more complex issues where you can utilize your excellent problem-solving skills. Our skilled team of trainers, team leaders and management are always there to support you. We got your back!

Our job is to ensure your success, helping you launch your career with Concentrix. Once confident in the role, there are opportunities to advance and assist new employees “learn the ropes.”

Does this sound like you?

High School Diploma or GED required

6 months Customer Service Experience

Basic Technical ability

Excellent communication skills

Typing speed minimum 35 wpm

Full time, open availability

Concentrix is an equal opportunity employer and complies with all fair employment practices laws. We are committed to providing a workplace free from unlawful discrimination and harassment and prohibit the same against employees, applicants or other covered persons by co-workers, supervisors, managers, or third parties based on a person’s race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, ethnicity, genetic information, military service, union membership, political affiliation, marital status and pregnancy or other protected status.Concentrix welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.


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