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Job Opportunity Details 


Inbound Customer Support & Service

Company: Convergys

Job Type: Sales/Service

Wage: $15.00/hour

Position Type: permanent

Contact Information: http://www.convergys.ca

Closing Date: 05-31-18

Detailed Description


Convergys – Apply Now!

Inbound Customer Support and Sales positions now available!

No Cold Calling – No Outbound Sales Calls!!

Are you looking for a career with a growing global company, offering a great benefit package; high-energy, respectful fun work environment with the opportunity to make BIG BONUS BUCKS ? Then this is the perfect job for you!

As a Customer Service & Sales Associate, you'll support customers with billing, service and technical inquiries. You’ll also promote value added products and services to our existing customers.

What we offer:
• Paid Full time training classes, starting April 13, 2018 & May 27, 2018
• Fulltime & Part-time Hours
• Set Schedules for 6 months (every other weekend off)
• $15 per hour + Overtime + Sales Bonus
• 2 weeks paid vacation
• Benefits Package (vision, medical & dental) after 3 months
• Tuition Reimbursement
• RRSP contribution plan

Successful Candidate Skills and Competencies:
• Provide outstanding customer service
• Greet customers with a professional, polite and warm manner;
• Display a positive ‘can-do’ attitude and demonstrate commitment to delivering outstanding customer service;
• Promote products and services relevant to customer needs and wants;
• Possess excellent communication skills and the ability to establish a conversational rapport to quickly determine customers’ needs and interests;
• Be able to express empathy and utilize negotiation skills to resolve complex situations and co-operatively problem solve with the customer;
• Think conceptually when addressing customers’ issues;
• Able to identify opportunities to promote the value of products and services;
• Adapt easily to change, comfortable working in a continuous learning environment;
• Demonstrate efficient attention to detail;
• Accurately utilize resources and tools to meet the needs of the customer

Apply online: http://www.convergys.ca
OR call us directly: 905-736-6120
OR stop by our office and meet with a Recruiter: 300 Lincoln Street, Welland, Ontario

Convergys welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Check us out on FaceBook https://www.facebook.com/ConvergysCanada/

Convergys – it’s where your career begins!

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